Nebulyft FAQ

• Important Considerations & Contraindications

Before using Nebulyft, please read all warning notices and safety guidelines carefully and adhere to the instructions and guidelines provided. For personalized advice and more information, please don't hesitate to contact our customer service team at support@nebulyft.com. If you are unsure about any aspect of the device's suitability for your needs, kindly reach out to us before making a purchase. Your safety and satisfaction are our utmost priorities.

1. Please refrain from using Nebulyft if you:

Have a pacemaker, internal defibrillator, or any other active electrical implant anywhere in the body.

Have permanent implants in the treatment area, such as metal plates, screws, implant silicones, or dental implants.

Have had cancer or a potential ailment in the past or currently undergoing treatment.

Have received chemotherapy or electrotherapy in the past three months.

Have severe endocrine disorders such as diabetes and thyroid disease.

Have epilepsy.

Have any skin conditions such as sores, psoriasis, eczema, or rash.

Have undergone any surgery within the three months.

2. Do Not Use Without Consultation:

If you are pregnant or breastfeeding, kindly consult your doctor.

If you have experienced recurrent herpes simplex in the treated area, please consult your doctor first for personalized guidance and safety assurance prior to treatment.

If you have consulted a dermatologist for any conditions within the last six months, please consult your doctor before using the Micro-RF Beauty Device.

For all other health conditions, we strongly recommend consulting your doctor and contacting our customer service team before deciding on using the Nebulyft RF device.

Please consider these contraindications before using the Micro-RF Beauty Device for your safety and well-being.

General Information

Q1. What is Nebulyft? 

Nebulyft is an advanced non-invasive at-home radiofrequency (RF) device. This innovative technology stimulates collagen production, tightens the skin, and reduces the appearance of wrinkles and fine lines. With Nebulyft, users can experience professional-grade skincare treatments in the convenience of their own home, promoting smoother, firmer, and more youthful-looking skin.

Q2. How does it work?

Nebulyft utilizes micro-RF dots to deliver energy through electrodes.

Q3. What are micro-RF dots, and how do they contribute to effectiveness? 

Nebulyft's gold Micro-RF dots emit radiofrequency (RF) energy during treaments. This energy penetrates the skin, targeting the deeper skin layers. By heating the tissues while maintaining the surface temperature under 42 degrees to avoid skin burns, it prompts collagen production. This enhanced synthesis improves skin elasticity and firmness, and reduces wrinkles and fine lines.

Q4.  Is Nebulyft suitable for all skin types?

Yes, Nebulyft is suitable for all skin types. Our devices utilize advanced technology that is gentle and safe for various skin types, including sensitive skin. However, beginner users need to perform a patch test and start at the lowest setting. Individuals with specific skin concerns or conditions should refer to our contraindications for additional guidance. Using sunscreen daily before stepping outside is essential.

Q5. Are Nebulyft treatments safe and painless?

Nebulyft treatments are safe and painless. Our devices are engineered to provide gentle warmth yet effective skincare treatments through advanced technology.

Q6. Is Nebulyft only for women?

No, Nebulyft is not limited to women. It is intended for use by all adults seeking healthy and vibrant skin.

Q7. Is the Nebulyft device waterproof?

Yes, the Nebulyft devices are IP54 or IP67 waterproof. This designation indicates its capability to resist limited dust ingress and water spray from any direction. While it can endure some exposure to water, it's crucial to refrain from submerging the device or subjecting it to excessive moisture to preserve its integrity and functionality for the long term.

Treatment Questions

Q1. Can Nebulyft be used in conjunction with other skincare treatments?

After using Nebulyft, you can apply skincare moisturizers and serums immediately. However, if you're using other skincare devices, please consult our customer service for guidance specific to your device. It's important to note that the Nebulyft device alone is sufficient, and additional devices may not be necessary.

Q2. How long does it take to see noticeable results?

Many users usually start noticing results after about four weeks of regular usage. However, individual outcomes may differ depending on factors like skin type, texture, and adherence to the suggested usage instructions. Some users may notice immediate differences such as glowing skin or reduced eye bags and puffiness. It's crucial to maintain a consistent routine with Nebulyft to achieve the best possible results.

Q3. How often should Nebulyft treatments be performed?

Nebulyft treatments should be performed once daily, with each session lasting a cycle of 10 minutes. Once you have achieved your desired results, you may choose to reduce the frequency to 3 times a week for maintenance.

Q4. Is it possible to use Nebulyft alongside professional treatments like Botox and fillers?

Yes, Nebulyft can be used alongside professional treatments such as Botox and fillers. However, it's essential to consult with your healthcare provider/dermatologist so they can provide personalized guidance based on your individual skincare needs and treatment plan. Additionally, it's advisable to wait 2 weeks after receiving Botox or filler treatment before resuming Nebulyft.

Q5. What steps should I take to prepare my skin before using Nebulyft?

Cleanse your face thoroughly with a facial cleanser to ensure it is clean and refreshed.

Q6. What should I do if the gel dries out too quickly?

If you find that the gel dries out too quickly, you may lightly mist your face with water before applying the gel. This can help maintain moisture and prevent the gel from drying out prematurely during use with Nebulyft.

Clinical

Q1. Is Nebulyft FDA-approved?

Yes, Nebulyft has received FDA Class 1 approval.

Q2. Has Nebulyft been clinically tested?

Yes, Nebulyft has undergone clinical testing. During the 28-day trial period, the results were as follows:

94% of users reported experiencing dramatic results.

85% observed an improvement in skin texture.

73% noticed visible improvement in more than one area.

69% experienced a reduction in fine lines and wrinkles.

Q3. Does Nebulyft cause fat pad loss?

No, Nebulyft does not cause fat pad loss. Nebulyft operates using radiofrequency (RF) technology, specifically designed for skin tightening and rejuvenation. It targets collagen production and skin elasticity without affecting fat cells. The RF energy is directed at the skin's deeper layers, promoting a firmer appearance without causing fat pad loss. Users can enjoy the benefits of Nebulyft for skin enhancement without concerns about fat reduction.

Q4. Does Nebulyft have any associated side effects?

While infrequent, temporary redness may occur in some individuals. This redness usually subsides within a short period and is deemed a typical reaction to the treatment. Adherence to the recommended usage guidelines is crucial. Should you experience persistent or severe redness, or any other unexpected reactions, cease use and consult a healthcare professional or dermatologist for further guidance.

Q5. Many RF treatments require downtime post-treatment. Why doesn't Nebulyft?

Nebulyft operates at lower energy levels, resulting in milder effects and reduced need for recovery time. Additionally, the controlled and gradual approach of at-home treatments, along with their gentler nature, minimizes the likelihood of adverse reactions that may necessitate downtime. While professional RF treatments may require downtime due to their higher intensity, depth, and customization, at-home devices offer convenience and minimal disruption to daily routines.

Q6. Is it safe to use Nebulyft on broken or damaged skin?

Nebulyft should never be used on broken or damaged skin. Prior to using the device, make sure that your skin is free of any wounds or injuries. If uncertainties or concerns arise, we strongly recommend seeking advice from a healthcare professional.

Device Care

Q1. How should I clean the Nebulyft device?

After using the device, use a soft cloth such as microfiber or cotton to wipe off any residue. Doing so will help remove impurities and ensure its longevity, allowing for continued effective use.

Q2. Can I rinse my Nebulyft device under running water?

No, you should never clean your Nebulyft device under running water or submerge it. Doing so can damage its internal components and compromise its functionality. Instead, follow the recommended cleaning instructions.

Q3.  Can I use Nebulyft's device with other conductive gels besides Nebulyft's?

We have conducted clinical trials with our gel specifically to ensure compatibility with Nebulyft's device. Using other gels may not be compatible and could potentially damage the device, thus voiding its warranty. For optimal performance and to maintain warranty coverage, we recommend using Nebulyft's gel as directed.

Q4. Can I place my device back on the charger after using my Nebulyft?

It is not recommended to leave your device charging for long periods. Similar to cell phones or other electronic devices, overcharging can cause the battery to deplete over time. We strongly recommend removing the device promptly once it's fully charged or unplugging the cord to maintain battery health and ensure long-term performance.

Troubleshooting

Q1. I've noticed that my Nebulyft device doesn't seem to emit any warmth or heat. Is this normal?

While heat is often associated with device functionality, it's not the sole indicator of effectiveness. Nebulyft's multipolar RF technology ensures RF energy delivery to the dermis without relying solely on surface heat transfer. Even without feeling heat, the RF energy penetrates the skin's inner layers. That is not to say you should not feel any warmth at all. 

For comprehensive monitoring, we recommend the following:

1. Proper Preparation and Application: Ensure proper preparation and application by applying a sufficient amount of gel to your skin prior to using the Nebulyft device. This step is crucial for establishing optimal contact between the device and your skin, thereby enhancing its effectiveness.

2. Real-time Temperature Monitoring: We strongly recommend connecting your Nebulyft RF device to the Nebulyft App via Bluetooth. This allows you to monitor real-time temperature readings, offering insights into the device's performance and temperature output.

3. Testing on Your Arm: If you don't have the Nebulyft App, you can gauge the device's heat emission by testing it on your arm. 

4. Proper Preparation and Application: Make sure to use the Nebulyft device on a cleansed face and use sufficient gel to ensure adequate contact between the device and your skin.

Q2. My device shuts down during use, is this normal?

The device is designed to shut down after one 10-minute session.  If you attempt a second session immediately after the first one, don't be alarmed if the device shuts down before the full 10 minutes. In such cases, it's important to let the device rest and cool down for 10 to 15 minutes before attempting a second session. Additionally, after fully charging the device, it's advisable to either remove the device from the charging pad or unplug it to let it rest for about 15 minutes before resuming use. This routine helps maintain the device's longevity and ensures optimal performance throughout your sessions.

Q3. Why is my Nebulyft device beeping?

If your Nebulyft device is beeping, it typically indicates one of two things: either the device is low on battery and needs to be charged, or it requires some time to rest and cool down.

Q4. Why can't I connect to the Nebulyft app?

If you're experiencing difficulty connecting to the Nebulyft app, please follow these steps:

1. Check Bluetooth Connectivity: Ensure that both your device and Bluetooth are turned on. 
2. Enable Bluetooth in Nebulyft App Settings: Navigate to the settings within the Nebulyft app. Check if Bluetooth is enabled within the app settings. If not, enable Bluetooth to allow your device to establish a connection.
3. Reinstall the App: If connectivity problems persist, consider uninstalling and reinstalling the Nebulyft app. This action may resolve underlying issues hindering the connection process.
4. Contact Customer Service: If the aforementioned steps fail to resolve the issue, don't hesitate to reach out to our customer service team for further assistance. Our dedicated support staff is ready to help troubleshoot the problem and assist you in establishing a connection.